Terms and Conditions
Effective Date: April 2025
By clicking ‘Place order and pay’, you confirm that you and the recipient are at least 18 years of age and agree to these Terms and Conditions.
Please read these terms of sale carefully before placing your order and print a copy of these and your order for future reference. Please note that our FAQs also form part of these terms.
1. Product Description and Pricing
The description and price of goods ordered will be as shown on the BarrelBroker website at the time your order is placed. Prices are applicable exclusively to sales made through the BarrelBroker website.
Goods are subject to availability. If, upon receipt of your order, the goods are unavailable, BarrelBroker will notify you promptly and issue a refund or re-credit for any sums paid or debited to your credit card.
Every effort is made to ensure the accuracy of prices listed on the website. In the event of an error, BarrelBroker will contact you by email, providing the option to reconfirm your order at the correct price or cancel the order. If you choose to cancel, a refund or re-credit will be issued for the total amount paid, excluding any payment fees.
In addition to the goods price, a delivery charge may apply, which will be displayed during the checkout process. Prices shown are inclusive of VAT where applicable.
Payment details provided will be encrypted to ensure the security of your transaction. Payment authorization must be completed at the time of order placement. All credit and charge card holders are subject to validation checks by the card issuer. If your payment is not authorized, BarrelBroker is not liable for delays or non-delivery. Additionally, BarrelBroker may validate provided details against commercially available records (e.g., Electoral Roll data), and contact you for further verification if necessary.
Refunds exclude payment fees, unless otherwise stated or agreed, as these are non-refundable costs.
BarrelBroker reserves the right to cancel orders due to errors or other reasons discovered after order placement.
2. Payment Methods
Payments for goods and delivery charges can be made using Visa, Mastercard, iDeal or bank transfer (recommended).
3. Delivery Terms
Goods will be delivered to the address provided at the time of ordering. If you are unavailable to receive the delivery, alternative delivery arrangements can be made by contacting us.
4. Order Cancellation and Returns
You have the right to cancel your order before it is dispatched. To cancel, please email [email protected] with order details.
If you cancel after delivery, unless the item is defective or incorrectly delivered, you are responsible for returning the goods at your expense. The goods must be returned in good condition, and a refund will be issued within 14 days of receipt, excluding shipping and payment fees.
Refunds for returns exclude shipping costs, payment fees, and the cost of gift wrapping, unless otherwise agreed.
BarrelBroker is not responsible for any import duties or taxes incurred when the package enters countries outside Europe, including the United States and the United Kingdom.
5. Data Protection
BarrelBroker takes reasonable precautions to secure your order and payment information. We will use the data provided solely to fulfill your order and inform you about future offers and products. To opt out of such communications, email [email protected] with the subject “unsubscribe.”
For data corrections or deletions, contact us at [email protected].
6. Legal Jurisdiction
These terms are governed by Dutch law. Any disputes shall be resolved under the jurisdiction of Dutch courts.
7. Complaints and Queries
For any queries or concerns, please contact us at [email protected], call or whatsupp us to our telephone number or write to our official adress.
GENERAL WEBSITE TERMS & CONDITIONS
These Terms and Conditions govern your use of the BarrelBroker website (the “Company Site”) and your relationship with BarrelBroker (the “Company,” “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the Company Site. If you have any questions about the Terms and Conditions, please contact [email protected].
- Use of the Company Site
The Company Site is provided to you for personal use subject to these Terms and Conditions. By using the Company Site, you agree to be bound by these Terms and Conditions. References to these Terms and Conditions include the consumer terms of sale. You must be over 18 years old to purchase alcohol from the Company Site. All personal details are kept strictly confidential and are not shared with any other party (including those outside of the EEA). As an additional security precaution, we do not store any credit card details on our website.
- Amendments
We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Company Site. Any changes will be notified to you via the e-mail address provided by you or via a suitable announcement on the Company Site. The changes will apply to the use of the Company Site after we have given notice. If you do not wish to accept the new Terms and Conditions, you should not continue to use the Company Site. If you continue to use the Company Site after the date on which the change comes into effect, your use of the Company Site indicates your agreement to be bound by the new Terms and Conditions.
- Registration
To register on the Company Site, you must be over 18 years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.
- Password and Security
When you register to use the Company Site, you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password, you should notify us by contacting [email protected]. If the Company has reason to believe that there is likely to be a breach of security or misuse of the Company Site, we may require you to change your password or we may suspend your account.
- Intellectual Property
The content of the Company Site is protected by copyright, trademarks, database rights, and other intellectual property rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy, or distribute or use for commercial purposes any of the materials or content on the Company Site without written permission from the Company.
- Your Use of the Company Site
You may not use the Company Site for any of the following purposes:
- Interfering with any other person’s use or enjoyment of the Company Site; or
- Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner. You will be responsible for our losses and costs resulting from your breach of this clause 6.
- Availability of the Company Site
Although we aim to offer you the best service possible, we make no promise that the services at the Company Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Company Site, you should report it to [email protected], and we will attempt to correct the fault as soon as we reasonably can. Your access to the Company Site may be occasionally restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.
- The Company’s Right to Suspend or Cancel Your Registration
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. You can cancel your registration at any time by informing us in writing at [email protected]. The suspension or cancellation of your registration and your right to use the Company Site shall not affect either party’s statutory rights or liabilities.
- The Company’s Liability
The Company Site provides content from other Internet sites or resources, and while the Company tries to ensure that material included on the Company Site is correct, reputable, and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Site, we will attempt to correct the inaccuracies as soon as we reasonably can. If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result, to the extent that they are a foreseeable consequence to both of us at the time you use the Company Site. Our liability shall not, in any event, include business losses such as lost data, lost profits, or business interruption. The Company shall have no liability for any damage or loss resulting from viruses, worms, Trojan horses, or other malicious code or the corruption or loss of data or any damage to software or hardware. This clause 9 shall not limit or affect our liability resulting from any products sold through the Company Site being found to be unsafe or if something we do negligently causes death or personal injury.
- Third Party Websites
As a convenience to customers, the Company Site includes links to other websites or material which are beyond its control. The Company is not responsible for content on any site outside the Company Site.
- Advertising and Sponsorship
Part of the Company Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.
- Applicable Law
These Terms and Conditions will be subject to the laws of The Netherlands. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within The Netherlands.
- International Use
We make no promise that materials on the Company Site are appropriate or available for use in locations outside The Netherlands, and accessing the Company Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside The Netherlands, you do so on your own initiative and are responsible for compliance with local laws.
- Miscellaneous
You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected. If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control. The Company Site is owned and operated by BarrelBroker b.v. , a company registered in The Netherlands under company number 96532270, having its registered office in Rotterdam. If you have any queries, please contact [email protected].
Company Registration No. 96532270, VAT No. NL867649835B01.